رضا العميل... أولا!
رضا العميل... أولا!
We guarantee your peace of mind and complete satisfaction with your purchases from Moftahi Store.
Our goal is always to provide the best shopping experience for our customers, and with the Key Plus guarantee, we make sure that you are reassured about every product you buy from us.
Key Plus Warranty Features:
1. Every purchase is risk-free: If our team is unable to help you install and activate the software due to a rare technical problem, your full money will be refunded even if the key is intact and your device is the one with the problem.
2. Product Quality Guarantee: All the products we sell are original and guaranteed, and we always make sure that you get the best. If you encounter any problem in activation or use, our team is ready to serve you and solve it for you as soon as possible.
3. Continuous product updates: We guarantee that the products receive updates first-hand from the official websites, and you will not encounter any problems of interruptions or malfunctions due to updates.
4. Immediate return without waiting time: If the product has a problem or does not match the description, we guarantee you a full refund without deducting the transfer fees. All you have to do is contact us as soon as possible and give us the details, and we will solve it for you immediately.
5. Continuous technical support: Our technical support team is here to serve you with any inquiry or problem you face. Whether it is activation, installation, or use, we are always with you.
Warranty Exceptions:
1. Avoid delay in activation: It is important to activate the product within 5 days of receipt to facilitate the activation process and solve any problems that may appear at the beginning, because some programs require early activation to ensure smooth updates. If you encounter any circumstances, contact us to serve you.
2. Incorrect installation: The warranty covers errors resulting from incorrect installation of the program or using the activation key on incompatible devices or more devices than the permitted limit.
3. Adherence to the instructions: You must adhere to the installation and activation instructions provided with the product or found on our website.
4. Official source : The warranty does not cover programs downloaded from unofficial sources or the use of non-original copies.